Refund Policy

  1. Refund Eligibility
    We accept returns and offer refunds on products within 30 days of purchase, provided the item is unused, in original packaging, and with a receipt.
  2. Non-refundable Items
    Certain items, such as custom orders or sale/clearance items, are non-refundable. Please check the product description for details.
  3. How to Return
    To initiate a return, contact our customer service at +1-604-621-2619 or via email. Once your return request is approved, you will receive instructions for returning the item.
  4. Refund Process
    Refunds will be issued to the original payment method once the item is received and inspected. Please allow up to 10 business days for the refund to process.
  5. Shipping Fees
    Shipping fees are non-refundable unless the product was damaged during delivery or there was an error on our part.